We take your privacy seriously and will take all measures to protect your personal information.
Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
The SFMEA Toolkit, Software Reliabiltiy Toolkit and the Frestimate software.
Refunds are provided at 100% of purchase price if and only if the product license has not been activated.
However, once the license has been activated, no refunds are provided.
Open session courses -
Cancellations prior to the registration deadline are 100% refundable. Cancellations after the registration deadline are not refundable.
The open session classes are subject to a class minimum. Students are responsible for travel, lodging, transportion, meals, etc.
Online training - No refunds are provided.
Private training - If the course is either cancelled or rescheduled within 15 days of the first day of class, a 100% fee will be charged.
Refunds are not provided for services provided.
Legal disclaimers concerning business travel, copyrights and intellectual property